osama aamer

osama aamer

software engineer · Hamilton, NZ
Ask anything about Osama, or type /help.
— timeline —
  • Aug 1995BORNIslamabad, Pakistan
  • 2014–2018EDUBSc Computer Science · NUST

    Coursework included data structures, algorithms, computer architecture, operating systems, computer networks, and software engineering.

    Graduated with a 3.83/4.00 GPA.
  • 2018WORKQuixel (Epic Games) · software engineer

    First job out of university. Added networking to Quixel Bridge so one machine could act as a Megascans asset server for the rest, reducing redundant downloads across the office. Quixel Bridge is now part of Unreal Engine.

    Stack: React, Node.js, Electron.

  • 2018–2020WORKfreelance full-stack · Upwork

    Two years of contract work across the stack: a Prismic + Gatsby blog, a React Native app for ListenField (Japan), and Dubseek, a music-streaming service for a US client.

    Stack: React, Next.js, GraphQL, React Native, Gatsby, Postgres, Nest.js.

  • 2020LIFEmarried
  • 2021–2023WORKIntegry · principal engineer → architect → technical PM

    Two and a half years at a VC-funded iPaaS startup ($3M+ raised), spanning three roles:

    • re-architected the Integry SDK
    • led the Flows team as Software Architect
    • moved into technical PM, owning features end to end from PRDs to launch

    Stack: React, Redux, TypeScript, Node.js, Express, Docker, Kubernetes, Mongo, SQL.

  • 2023–2024WORKcareer break · went deep on generative AI

    Built expertise in generative AI:

  • Feb 2024WORKjoined FanVoice · lead AI/ML engineer

    Leading the AI/ML layer of FanVoice, a voice-and-video feedback platform — driving it end to end across the backend, the media pipeline, and the capture and review apps.

  • 2024SHIPshipped streamed feedback chat

    Took FanVoice's feedback chat from slow and expensive to instant and cheap: RAG over vector embeddings cut OpenAI costs ~90%, streaming on server and client trimmed 25s+ off responses, and the Assistants API dropped cost-per-run ~10×.

  • Aug 2024MOVEmoved to New Zealand
  • 2024SHIPshipped the Context Engine

    FanVoice's flagship analysis feature: it turns a pile of raw feedback into structured, cited findings. Hybrid retrieval — dense vectors + BM25, fused with Reciprocal Rank Fusion — feeds an LLM pipeline that extracts themes, sentiment, and synopses, with dedup, persistence, and SSE streaming.

  • 2025SHIPshipped real-time ticket deflection

    Resolve a user's issue before a support ticket is ever created. While they record or type, the system transcribes in real time (WebSocket to OpenAI's Realtime API), runs parallel knowledge-base and similar-ticket vector searches, and synthesizes a direct answer.

  • 2026SHIPbuilt Elliot · an internal AI engineering assistant

    Built Elliot, the team's in-house AI engineering assistant. A Slack bot on the Claude Agent SDK that answers any question about the company's products and creates PRs, backed by a custom MCP server and a context-distribution CLI that keeps every engineer and AI tool working from the same, current knowledge.

  • nowNOWbuilding AI systems @ FanVoice.ai
>
NORMAL~/hometype /help